When searching for rental vehicles to fulfill your business needs, there is no shortage of fleet management companies to choose from. Evaluating and comparing these management companies can be overwhelming: each has their own approach and unique selling proposition. But there are certain non-negotiables that you must be aware of to get the best deal for your business. Below are the 5 R’s that you must remember as you navigate through the selection process.
A fleet management company that has been around for a few years will have had more experience running their business and working with different clients. Visit the blogs of industry experts, browse through online forums and check company reviews on social media. A quick search on Better Business Bureau can also give you a clear understanding of the rental company’s reputation. Normally, more experienced companies also have more seasoned personnel to assist you. They can likely offer a more diverse inventory of vehicles for you to choose from. Dealing with a reputable company may mean paying a bit more but would make the leasing process easier and hassle-free.
Choose a reliable fleet management company in the event that your rental breaks down and needs servicing. They should have enough well-equipped repair shops around your area or would have partners that can assist you not far from your location. They should also be able to provide emergency on-site servicing to reduce downtime. Look for companies that have professionally-trained and certified technicians who can quickly diagnose and fix your vehicle. Dependable fleet management companies also work closely with the vehicle manufacturer so that they can maintain their vehicles according to the manufacturer’s specifications.
Commercial truck rental companies are required to strictly comply with federal, provincial, or even local regulations so make sure your truck leasing provider is up to date on their licenses and insurance policies. Ask fleet managers if they conduct regular trainings to educate their drivers on safety regulations and safety practices.
The best fleet management companies hire supervisors and service personnel who are problem solvers and effective project managers. They are proactive in anticipating your needs by closely monitoring vehicle usage and scheduling the appropriate maintenance to keep the trucks in optimal performance. Top fleet management companies make sure that you can always call on them when you have questions or issues with your contract or need additional equipment to customize your rental truck.
Find a fleet management company that not only offers competitive rates but is also flexible enough to accommodate changes in your agreement depending on the seasonality of your business. They should offer flexible rental term contracts that give you the option to either scale up or scale down your rentals according to changing business needs. They should offer a fair cancellation policy that minimizes any financial risk to you and your business.
Contact us at 1-877-479-1388 or email Steve Gruber for your truck or fleet rental, leasing and maintenance needs. With a fleet of over 800 vehicles and growing, Thomas Solutions has a wide array of work vehicles for lease or rent, and an expert team that provides fleet management services for large industrial firms. We service all of Southern Ontario from our locations in Hamilton, Selkirk & Niagara, as well as through our growing list of service partners.