In many countries, the government often runs the largest fleet of vehicles and maintains a huge inventory. Without technology, it can be very challenging to effectively maintain and efficiently manage government fleet services.
Utilization of telematics has made the management of government fleet services easier because these new innovations are able to provide critical data points that help streamline decision making and policy enforcement. It also optimizes their operations which results in substantial savings.
A survey of government fleet managers found that telematics is their second most important concern after safety to help them navigate through the increasingly complex government fleet services management process.
Telematics helps create a centralized platform from which they could do timely vehicle replacements, reconcile outsourced opportunities with internal resources, and arrive at a better understanding of indirect costs. It also helps them better prepare for any future changes.
Below are a few ways telematics can enhance government fleet services.
The biggest advantage of using telematics is that it removes the burden of remembering maintenance schedules from the drivers and managers. It helps them streamline their processes which leads to reduced expenses and prolongs the operational life of the vehicles.
Engine diagnostics provide important information like battery voltage, coolant temp, powertrain malfunctions, intake valve issues, oxygen sensor problems, etc. to identify potential issues and significantly reduce the incidence of major repairs and breakdowns.
Other telematic data include engine hour tracking and driver behaviour which give valuable insight into the health of the vehicles. This information can help identify behaviours that contribute to wear and tear such as hard cornering or rapid acceleration.
Service records monitoring keeps maintenance schedules timely with automatic reminders and also tracks vehicle service and dates of completion for a more up-to-date service history.
Staying within the budget is a task any fleet manager is familiar with and the challenge is how to balance costs yet still provide affordable services to internal customers. With telematics, managers can increase efficiency and decrease operational expenses through automation and continuous monitoring.
They could reduce fuel-wasting behaviour and fraud which accounts for the largest cost expense. They could also cut costs by extending the life of the vehicles through optimized replacements only when necessary. Money could be saved by reducing the total miles driven which minimizes wear and tear.
Having detailed utilization reporting also helps with maximizing limited resources. Another cost saving benefit is the improvement of fleet safety programs by data-driven coaching and training programs.
Government fleet service managers must be able to adapt with the times and with the increased sophistication and tech-savviness of their customers through telematics.
Modernizing services such as improving billing and communication, streamlining workflows, improving routing, and enhancing vehicle life-cycle management are just a few of the ways fleet managers can use the data provided by telematics.
Because there is a wide variety of vehicles and equipment in the government fleet, enforcing safety becomes a challenge for the fleet manager. Fleet management solutions automate monitoring providing managers with valuable data that can be used to improve accident prevention measures and other safety standards.
They could address signs of aggressive driving such as speeding and hard braking and acceleration, and improve safety through seat belt compliance that help lessen risk of injury in case of accidents. They could also eliminate excessive miles driven, and support drivers in need during emergencies with a more effective response.
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